Shipping and Returns Policy

Effective Date: November 10, 2025

At Teazy, we strive to provide a seamless shopping experience. This Shipping and Returns Policy explains our shipping procedures, timeframes, and return policies. By purchasing from our Website, you agree to these terms.

 

 

Shipping Policy

1. Processing Time

  • Orders are processed within three business days (Monday-Friday, excluding holidays).

  • You will receive a confirmation email with tracking information once your order is shipped.

2. Shipping Options and Delivery Times

  • We offer the following shipping options:

    • Standard Shipping:3-5 business days

    • Expedited Shipping: 2-3 business days

  • Delivery times may vary depending on your location and chosen shipping method.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your order size, weight, and destination.

  • Free shipping is available on orders over $100.00 unless otherwise stated in promotions.

4. International Shipping

  • We ship to select countries outside the U.S. Delivery times and costs will vary.

  • Please note: Import duties, taxes, and customs fees are the responsibility of the customer.

5. Lost or Delayed Shipments

If your order is lost or delayed, please contact us at judson@theteazy.com. We will work with the carrier to resolve the issue.

 

 

Shipping & Returns Policy

1. Eligibility for Returns

We accept returns on most items within 10 days of delivery, provided the following conditions are met:

  • Items must be unused, unworn, and in their original packaging.

  • Proof of purchase, order confirmation or receipt, is required.

The following items are not eligible for returns:

  • Perishable goods (e.g., food, plants)

  • Clearance or final sale items

3. Return Process

  • Contact us at judson@theteazy.com to initiate a return.

  • We will provide you with a return authorization number and instructions.

  • Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.

4. Refunds

  • Refunds are issued to the original payment method within 5-10 business days after we receive and inspect the returned item.

  • Original shipping costs are non-refundable unless the return is due to an error on our part.

We accept exchanges for eligible items. Please follow the return process to exchange your item.

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a replacement or refund at no additional cost to you.